FPCR understand that our clients may have concerns about our arrangements to deal with the Coronavirus outbreak. We are confident that our business continuity plans will enable us to maintain the quality service we provide to our clients.
In line with government guidance, we have advised staff to work from home. We have an established protocol that all of our offices are utilising, which is regularly updated as required and as things change. We have a number of software and hardware solutions available to allow project work to continue unhindered. Remote working is available for all staff. Our staff have been briefed of our contingency plans and are able to access projects and client information in a secure manner from anywhere. We have made substantial IT investment in internet connectivity and cloud services to ensure working remotely is sustainable for long periods of time. All data is stored centrally, and backed-up regularly off-site.
Arrangements are in place to allow staff to discuss work without having face-to-face meetings, i.e. Microsoft Teams, conference calls, emails, and video conferencing, which we encourage our staff to utilise. Many of our staff are allocated work mobile phones and all staff can be contacted via Teams and email. You can find contact information for all staff on our Team page.
Update 25th March 2020: Our offices are now closed, but we are still very much open for business and contactable. If you have a general enquiry you can get in touch with us via email, or call one of the following phone numbers:
Main office (Landscape / Urban Design / Masterplanning): Tim Jackson (07740 149 042); Gary Holliday (07710 464 777); Brett Coles (07793 450 727); or Daniel Houghton (07800 856 335)
Main office (Ecology): Suzanne Mansfield (07495 418 414); Peter Hoy (07854 422 316); or Kurt Goodman (07974 094 361)
Main office (Architecture): Keith Nye (07855 740 461)
Main office (Arb): Helen Kirk (07974 094972)
York office: 01904 406112
Exeter office: 01392 874499
Dorking office: 01483 282523
If you have any questions, or would like to know more about our protocols and emergency plans, then please contact Daniel Houghton at firstname.lastname@example.org